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 Privacy Statement
 
 Must See

Information Collection and Use

Security

Order

Cookies

Log Files

Contests

Special Offers

Site and Service Updates

Notification of Changes

Contacting the Web Site




Information Collection and Use

AAATIX, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others. AAATIX, Inc. collects information from our users at several different points on our website.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. To learn more about SSL, follow this link http://www.verisign.com/site/ssl.html. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment. If you have any questions about the security at our website, you can send an email to security@aaatix.com.

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Order

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our Sweepstakes, Contests or monthly Drawings that take place. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

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Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

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Special Offers

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone. Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an 'opt-out' mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by sending an email to us at unsubscribe@aaatix.com.

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Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

AAATIX, Inc.
866-222-8492
1550 Montgomery Hwy Ste G
Birmingham AL 35126

Email: info@aaatix.com


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Shipping
Tickets are shipped via Federal Express. AAATIX cannot ship to a P.O. Box.

Payment
AAATIX accepts all major credit cards including AMEX, VISA, MasterCard and Discover. AAATIX also accepts cash, money orders, and cashiers check. If paying with a money order or cashiers check, please call us at 866-222-8492.

ALL FIRST TIME CUSTOMERS USING A CREDIT CARD WITH AAATIX ARE REQUIRED TO COMPLETE A CREDIT CARD AUTHORIZATION CONTRACT BEFORE AN ORDER IS PROCESSED. ALL CUSTOMER INFORMATION IS SECURELY MAINTAINED.

Disclaimer
AAATIX is an independent ticket broker in the business of buying and selling Tickets at a premium price. AAATIX is not affiliated with TicketMaster, any venue, box office, or racetrack.

ALL SALES ARE FINAL. Price per ticket reflects availability, acquisition, and distribution cost for Tickets.

Please check your Tickets immediately upon receipt for correct event, date, time, and seat location. Any discrepancies MUST be reported within 24 hours of receipt of Tickets.

If an event is cancelled with no reschedule date, Tickets must be returned within one (1) month after the cancellation announcement before an in-store credit for the ticket amount will be issued. AAATIX issues in-store credits ONLY and DOES NOT provide any type of monetary refund.

All Preorder (order for Tickets not in hand) are based on category descriptions of Tickets and are guaranteed by AAATIX. Preorders are guaranteed to be filled and shipped within one (1) week prior to the event unless otherwise determined.

ALL FIRST TIME CUSTOMERS USING A CREDIT CARD WITH AAATIX ARE REQUIRED TO COMPLETE A CREDIT CARD AUTHORIZATION CONTRACT BEFORE AN ORDER IS PROCESSED. ALL CUSTOMER INFORMATION IS SECURELY MAINTAINED.

AAATIX.com is a proud member of: Better Business Bureau (BBB), The National Association of Ticket Brokers (N.A.T.B), The Birmingham Chamber of Commerce and the Nashville Area Chamber of Commerce.